Cancellation policy

Some of the products in our store are designed to offer you flexibility—whether through subscriptions, pre-orders, or our innovative "try before you buy" option. We understand that your needs may change, so this cancellation policy is here to guide you in managing or adjusting these purchases effortlessly.

 

Subscriptions

 Imagine receiving what you need, exactly when you need it. That’s the beauty of our subscription service—personalized, recurring deliveries tailored to your chosen duration and frequency. Your payment details are securely stored, ensuring seamless transactions for each delivery unless you prefer to pay upfront.

 

For your convenience, some subscriptions renew automatically once their term ends. If renewal isn’t right for you, rest assured—you have the power to cancel at any time. Simply follow the link in your order confirmation email to manage or adjust your subscription. We’re here to make it easy. For more information about refunds and returns, our returns policy has all the details you need.

 

Pre-orders

 When you pre-order, you’re securing access to an item before it’s officially available—a chance to reserve something special. Depending on the circumstances, we may collect no payment or just a partial deposit at checkout, storing your payment method securely until the order is fulfilled.

 

If your pre-order hasn’t been fulfilled yet, you have the freedom to cancel it. Once fulfilled, cancellations are no longer possible, but you can still explore full or partial refund options. Our returns policy offers further clarity on this process.

 

Try Before You Buy

 Our "try before you buy" option is crafted with care for those who value confidence in their purchases. When you choose this method, we’ll authorize your payment method before sending the item your way—giving you time to truly experience it.

 

Once the trial period ends, if you’ve decided to keep the item, the full amount will be charged seamlessly. If it’s not the right fit, simply return it within the allotted time, and you won’t be charged. We want you to feel empowered in your decision, without pressure or hesitation.

 

At every step, our goal is to offer you the flexibility and reassurance you deserve, so you can shop with ease and confidence.